How it works:

Submit the Repair Intake Form: Begin by filling out our online repair intake form to provide us with details about your camera and the issues you’re experiencing.
Receive Mailing Instructions: Shortly after submitting the form, you will receive an email with detailed mailing instructions to send your camera to our shop.
Arrival Notification: Once your camera arrives at our shop, we will notify you via email.
Initial Assessment: After we complete the initial assessment of your camera, you will receive an update detailing our findings and the recommended repair plan.
The Repairs Commence: With your approval we will move forward with the repair and keep you updated along the way.
Repair Completion and Invoice: When the repair is finished, we will email you a detailed invoice outlining all the work performed.
Payment and Return Shipping: Upon receiving your payment, we will promptly ship your camera back to you and provide tracking information for your convenience.
No Repair, No Charge: If, for any reason, we are unable to complete the repair, you will not be charged for the service.